Returns & Exchanges

At Gracia Fashion, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your new pieces don't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing